Frequently Asked Questions
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When will my package ship?
We operate on a 1-2 week processing timeframe. Usually, production day is Friday and your package will ship over the weekend. If you have a time crunch or want more specifics about your order, feel free to shoot us a message!
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I don't know my ring size, what can I do?
Ring SizingWe've got you! Click this to go to our ring sizing page where we walk you through measuring your own ring size. If you live anywhere near a local jeweler, they're also a great resource to get an exact ring measurement!
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My flower popped out, can we fix it?
Contact UsWe are happy to replace or repair your piece! If you still have the resin component, please send it along as well. We want to keep plastic out of the waste stream as best we can! Reach out to begin the process:
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Can I shower with my piece?
Short answer, yes! Our pieces are made of sterling silver or 14k gold fill and can handle water/showering/any of your daily activities. To give your pieces the longest life, it's best to avoid sweat and water but it's not necessary.
Still don't have the answer to your question? Let us know!
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